We know that the loss of a loved one is a sensitive and delicate moment for the entire family and close friends. In addition to the pain, it is not always possible to gather friends and relatives who are in distant locations with numerous obstacles.
Remote funeral services address this issue by resolving the absence of people.
What is a remote funeral service?
The aim is to ensure the inclusion of those who, for various reasons, cannot attend the funerals of their loved ones. Even from a distance, through virtual means, family and friends can follow the farewell of their loved ones from anywhere in the world.
What is the importance of remote funeral services?
Understanding that, given technological innovations and changing behaviors and needs, the tool of virtual, remote funerals is inevitable.
In addition to providing the virtual presence of people, it offers moments of comfort and makes families realize that the funeral home cares about the details to meet their needs with excellence.
Why hire a remote funeral service?
Benefits for the family:
- The family feels embraced, welcomed, and special; those who receive affection even from a distance and those who participate virtually feel comforted by being able to pay their respects to a loved one or friend, providing support to the family in this difficult moment.
- Messages of affection; a gesture that helps in comforting and welcoming the family members.
- Possibility of tributes; ease of requesting tributes through flower wreaths and other items on a single platform.
- Memorable experience; the family will hardly forget such a sublime moment, thus eternalizing moments of good memories.
- Helps in the grieving process; being able to say goodbye allows family and friends to process their pain more tangibly.
- Privacy and security; some people may feel more comfortable expressing their emotions in an online environment, where they feel less exposed. The family provides access only to the people they wish, in a direct and private manner.
Benefits for the funeral home:
- Differentiation in the sector; a company that shows it cares about the client’s pain in detail.
- Messages of affection; these demonstrations received virtually can enrich farewell ceremonies, providing memorable moments for the client.
- Value generation; increases the perceived value for the client.
- Client loyalty; although it is a sensitive area and should be approached with empathy and respect, offering intuitive and high-quality online streaming can make all the difference in the client’s experience.
- Increase in flower wreath sales; distant family and friends tend to offer tributes as a way of showing affection to those present.
- Customer retention tool; by demonstrating leadership in the sector and offering a unique solution, the company can cultivate a loyal customer base that values innovation and convenience.
- Enhances results; an online funeral implemented with sensitivity and quality significantly broadens the service’s reach, building strong relationships without distance limits.
- Generates new business opportunities; by increasing the visibility of products and services offered to distant family and friends.
- The grieving process is different for everyone. Some may prefer to stay a bit more isolated, and it is natural that they prefer the ease of a remote funeral. Everyone reacts differently.
Participating in a remote funeral is another way to honor the memory of those who have passed and contribute to experiencing the various stages of grief more peacefully, facilitating acceptance.
Explore how technology can transform support during grief. If you are part of the funeral industry and want to learn more about the Adiaŭ platform, click here to contact us: https://adiau.com.br/apresentacao/?lang=en-us
By Stael Veiga.
Excelente artigo… Esclarecedor e muito didático. Demonstra as vantagens de ampliar os serviços ofertados pô setor.